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Contact Us

Last updated: 18 September 2026 · Applies to sodameltt.us

Before you write, it helps to know who handles what — it will usually get you an answer faster.

For orders, refunds, tracking or billing

Contact the retailer named in your order confirmation email. They processed the payment, they hold the order record, and they are the only ones who can refund, cancel or re-ship it. This website has no access to order records.

For product or label questions

The distributor is reachable at [email protected] · SodaMelt, PO Box 12730, Ogden, UT 84412.

For questions about this website

If something on this page looks wrong, out of date or unclear, tell us at [email protected] and we will check it against the label and fix it.

Please don't send medical questions. We are not clinicians and we cannot advise on whether a supplement is safe alongside your medication or your condition. That question belongs with your doctor or pharmacist, who can see your full picture.

Response time

We aim to reply to email within two business days.